Dillon Gage Refinery has moved to a larger facility and we’ve updated our systems. So, bigger and better is the only way to describe the change. This means even faster turnaround times. While our industry-leading customer service on everything from low-grade powder to karat gold remains the same. Continue reading →
The National Weather Service has issued an ice storm warning for areas in North and Central Texas. This is in effect until Thursday morning. As a result, Federal Express is not operating today in the Dallas / Ft. Worth area. The Dillon Gage and IDS facilities in Texas are open but are operating with reduced staff.
Shipments may begin moving on Thursday and Friday pending FedEx’s decision on how much they can handle when they return to service.
Please check order status on FizTrade and tracking on FedEx for package updates and allow additional days for packages to be delivered.
The Dillon Gage family wishes you and yours a very Happy Thanksgiving!
Dillon Gage will have the following reduced hours over the holiday weekend.
FizTrade*:
Trading Room & Refinery:
We are thankful for your business.
*Based on CME hours and subject to change
Dillon Gage trading room and refinery will be closed Monday, May 30th, in honor of Memorial Day.
FizTrade.comTM electronic trading hours*:
Have a safe Memorial Day Weekend.
*Subject to change without notice. Hours are dependent upon Globex Market hours.
FedEx Express and FedEx Ground will enable ID scanning functionality for deliveries of “Adult Signature Required” (ASR) packages in the U.S. The ID scanning technology reduces manual data entry at point of delivery, improving accuracy of recipient information and increasing efficiency.
Please inform your customers about the upcoming change to how Federal Express will be delivering packages sent with “Adult Signature Required.”
How to help your customers prepare for this change
Please have your valid government-issued photo ID ready at the time of delivery.
Effective 06/28/22 FedEx will introduce scanning technology that electronically captures the recipient’s first initial, last name, and automatically verifies that age requirements are met for shipments requiring an adult signature at delivery. The software does not record or store any other personal data (e.g., driver’s license number, birthdate, home address, etc.).
Below are the Dillon Gage Easter holiday hours dor 2022.
Trading room and refinery hours:
FizTrade™ electronic trading hours:
A happy and safe holiday from the Dillon Gage family to yours!
The Dallas Metroplex and much of the Eastern half of the United States is experiencing a severe Winter storm. Federal Express provided an alert stating that due to the freezing rain and icy roads there have been significant interruptions in service at their Memphis and Indianapolis distribution hubs. This weather has also caused the cancellation of pick-ups and deliveries in Dallas. Additionally, UPS is likely to experience a reduction in service during this weather event.
Please be aware that you will likely see no movement in packages within this region for a few days.
Thank you for your understanding.
Dillon Gage wishes you and yours a happy, healthy holiday season.
The chart below details the holiday schedule for all DG departments for the 2021 Holiday season.
We look forward to serving you in 2022!
You may have already experienced delivery delays from carriers such as Federal Express, UPS and the US Post Office due to carrier staffing shortages and other factors.
Unfortunately, we expect these delays to continue as we get closer to the holidays, particularly with the additional complication of winter storms. Continue reading →
Happy Thanksgiving to you and your family!
Dillon Gage will have the following reduced hours over the holiday weekend.
FizTrade*:
Trading Room & Refinery:
We are thankful for your business.
*Based on CME hours and subject to change
While celebrating our nation’s liberty, we will observe the following hours:
FizTrade Electronic Trading*:
Trading Room and Refinery:
Have a happy and safe Fourth of July!
*Subject to change without notice. Hours are dependent upon Globex Market hours.
Below are our Easter weekend holiday hours.
Trading room and refinery hours:
• Thursday, April 1st – Close at 4:00pm Central Time
• Friday, April 2nd – Closed
• Monday, April 5th – Resume normal hours Continue reading →
Federal Express has informed us that they continue to experience a ripple effect of delays from the storms a few weeks ago. We have been told that the hub in Memphis, which is their main sort facility, is overwhelmed. Sadly, they are not able to provide us with any insight as to when these packages will be processed. Continue reading →
Updated Tuesday, 2/16/21, at 9:30 am CDT
Shipping activities will resume today on a limited scale at our Distribution Center as power in the state of Texas continues to stabilize and extreme weather subsides.
We will begin packing orders, however these will not be picked up by the carriers until next week. If you see tracking numbers in FizTrade, but no movement of the shipment, this is the reason.
Thank you again for your patience and understanding.
The following is the Holiday Schedule for Dillon Gage Trading, Dillon Gage Refinery and FizTrade™: Continue reading →
The Dillon Gage family wishes you and yours a very Happy Thanksgiving!
Dillon Gage will have the following reduced hours over the holiday weekend.
Continue reading →
We will be available for trading during the following hours.
Electronic trading available on FizTrade.com:
Dillon Gage wishes you and your family the happiest of holiday seasons. The following is our schedule for 2019 holiday hours for the Winter season:
The Dillon Gage family wishes you and yours a very Happy Thanksgiving and will operate the following reduced Thanksgiving Holiday hours:
Continue reading →
With the rise of suspicious activity and wire fraud, please be advised that Dillon Gage does NOT change its wire instructions via email.
Should you receive an email communication advising you of ANY address, telephone, banking or wire changes, please notify Dillon Gage immediately by calling the main number, 800.375.4243. Continue reading →
While celebrating our nation’s liberty, we will observe the following hours:
